Terms of Service.

These Terms of Service ("Terms") govern your use of Slipless, operated by ATARY ("we", "us") at slipless.ng. By creating an account or using Slipless in any way, you agree to these Terms. If you do not agree, do not use Slipless.

The Service

Slipless is a digital receipt platform that lets Nigerian small businesses generate and send receipts to customers via WhatsApp. We provide the software · you provide the business. We are not a payment processor, an accounting firm, or a tax advisor.

Your Account

• You must provide accurate information when registering.
• You are responsible for all activity that occurs under your account.
• You must be at least 18 years old to create an account.
• One person may own multiple businesses on Slipless. Each business has its own subscription.
• You may invite staff to your business. You are responsible for your staff's actions on the platform.
• We reserve the right to suspend or terminate accounts that violate these Terms, at our sole discretion, with or without notice.

Subscriptions & Payments

• The Free plan is free forever with receipt links that expire after 1 hour.
• Pro Monthly is ₦5,000/month per business.
• Pro Yearly is ₦50,000/year per business (saves ₦10,000).
• All payments are processed by Paystack. We do not store card details.
• Subscriptions are per-business, not per-user.
• We do not offer refunds except where required by Nigerian consumer protection law. If you believe you have been incorrectly charged, contact us within 7 days.
• We reserve the right to change pricing with 30 days' notice to existing subscribers.

Acceptable Use

You agree not to use Slipless to:

• Generate fraudulent or falsified receipts.
• Impersonate another business or person.
• Send receipts to customers who have not transacted with you.
• Attempt to reverse-engineer, scrape, or overload our infrastructure.
• Use the platform for any activity that violates Nigerian law or applicable international law.

Your Data

You own the receipt data you create. By using Slipless, you grant us a limited licence to store and process that data for the purpose of delivering the service. See our Privacy Policy for full details.

You are solely responsible for ensuring you have the right to collect and process your customers' personal data (names, phone numbers) in accordance with applicable Nigerian data protection law (NDPA 2023).

Intellectual Property

The Slipless name, logo, codebase, and design system are owned by ATARY. You may not reproduce, distribute, or create derivative works from any part of Slipless without prior written permission. Your receipt content belongs to you.

Limitation of Liability

Slipless is provided "as is". To the maximum extent permitted by Nigerian law:

• We are not liable for lost revenue, missed sales, or business disruption caused by downtime or bugs.
• We are not liable for WhatsApp delivery failures · we generate the link, WhatsApp delivers it.
• Our total liability to you in any 12-month period shall not exceed the amount you paid us in that period.
• We are not liable for any indirect, incidental, or consequential damages.

Uptime & Service Availability

We aim for high availability but do not guarantee 100% uptime. We may perform maintenance that temporarily interrupts the service. We will attempt to notify users of planned downtime in advance.

Affiliate Programme Terms

Eligibility

• You must have an active Slipless account to join the affiliate programme.
• You must be at least 18 years old.
• Employees, contractors, and immediate family members of ATARY are not eligible.
• We reserve the right to reject or terminate any affiliate account at our discretion.

Commission Structure

• 40% commission on every successful paid subscription made through your unique referral link.
• Monthly plan referral: ₦2,000 per customer per month they remain subscribed.
• Yearly plan referral: ₦20,000 one-time per customer.
• Commission is calculated on the net amount received after payment processor fees.

Tracking & Attribution

• Referrals are tracked via your unique affiliate code embedded in your referral link.
• A referral is attributed to you when a new user registers and pays using your link.
• Self-referrals (referring yourself or businesses you own) are not eligible for commission.
• We reserve the right to investigate and reverse commissions that appear to be the result of self-referral, fraud, or manipulation.

Commission Verification & Payment

• Commissions move through three states: Pending → Cleared → Paid.
• Pending: payment received but in the verification window (30 days).
• Cleared: verification window passed, commission is eligible for payout.
• Paid: transferred to your bank account.
• You must submit a payout request via your affiliate dashboard to trigger payment.
• Minimum payout threshold: ₦5,000 in cleared commissions.
• Payouts are processed manually within 7 business days of your request.
• You are responsible for providing accurate bank details. We are not liable for payments made to incorrect details you provided.

Commission Reversals

• If a referred customer receives a refund, the associated commission will be reversed.
• If fraudulent activity is detected on a referral, the commission will be reversed and the affiliate account may be terminated.
• Reversed commissions on already-paid payouts may be deducted from future commissions.

Prohibited Affiliate Practices

• Self-referrals or referring businesses you have a financial interest in.
• Cookie stuffing, click fraud, or any artificial inflation of referral metrics.
• Misrepresenting Slipless in your marketing · making false claims about features, pricing, or capabilities.
• Spamming · unsolicited bulk messages via WhatsApp, SMS, or email.
• Bidding on "Slipless" branded keywords in paid advertising without prior written approval.
• Using Slipless branding in a way that implies official partnership or endorsement beyond the affiliate relationship.

Taxes

You are solely responsible for declaring and paying any taxes owed on affiliate commissions you receive. Slipless does not withhold taxes on affiliate payments. Consult a tax professional if you are unsure of your obligations.

Programme Changes & Termination

• We may modify commission rates, payout thresholds, or programme rules with 30 days' notice.
• We may terminate the affiliate programme entirely with 60 days' notice, paying out all cleared commissions before closure.
• You may leave the programme at any time by contacting us. Cleared commissions at the time of exit will be paid out.

Governing Law & Disputes

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall first be attempted to be resolved informally by contacting us at support@slipless.ng. If unresolved, disputes shall be subject to the jurisdiction of Nigerian courts.

Changes to These Terms

We may update these Terms at any time. For material changes, we will notify active users by email at least 14 days before the change takes effect. Continued use of Slipless after that date constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Email us at support@slipless.ng.